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Frequently Asked Questions


What is ArabClicks ?
ArabClicks is the Affiliate Network of The Arab world.
We provide game-changing solutions for the e-commerce marketing industry, together with a deep understanding of unique, localized needs. We can lead you step-by-step into the world of Affiliate marketing and ensure that your quality content will earn you money.
Why ArabClicks?
We have built strong relationships with the leading local advertisers and publishers to ensure offers and traffic sources no other network can provide.
We, at ArabClicks, are passionate about your success. Partner with us, generate more profit and empower your future. read more
How much does it cost to join ArabClicks?
Publishers and Influencers are welcome to join ArabClicks for free – SIGN UP HERE.
How do I know if I am an Advertiser or a Publisher?
If you own a website or other assets such as an app, social media platform or a blog and would like to earn money by promoting brands, products, and services, you are a Publisher, also known as an “affiliate”.
If you are a company with an online store and offer goods or services through your website, and would like site owners and influencers to promote you on their website in exchange for commissions, you are an Advertiser.
Do you offer services in Arabic?
Yes. Based in Dubai, our support team is fully fluent in Arabic and English. Your personal Arabic-speaking account manager is available to you via chat, email and phone – any time. All our marketing materials and communications are also in Arabic. We’d love to hear from you and can be contacted by email support@arabclicks.com, by telephone +971 (0)45240315 or by Skype
Which Advertisers will I be able to work with?
By opening up a free ArabClicks account, you will be given access to all the Advertisers within our network enabling you to see all of their products and compensation deals. Some of the Advertiser offers require preliminary approval.
Our Top Advertisers – Noon, Souq, Amazon, Wojooh, Golden Scent, Mumzworld, Sprii, Tajawal, Almosafer, Namshi and more…
What is your policy regarding fraud?
At ArabClicks we have a zero tolerance policy when it comes to fraud. We use the most advanced fraud prevention systems which can identify even the most complex fraud behavior in real-time, so it can be dealt with immediately.
What does it take to be a successful Publisher?
The key to your success is the quality of your content, presentation of your products, optimization of your website and, of course, potential customers visiting your site/blog/page. Your success will be reflected by the time and determination invested by you.
Here at ArabClicks, we are dedicated to our publishers’ success and provide innovative tools to help publishers profit easily from the purchase intent inspired by their content. learn more
I am trying to sign up as a publisher but have received a message that my email is already in use – what to do?
It is likely that you have previously signed up for a publisher account and only one account is permitted per email address. Update your password HERE and then login using your existing account.
What kind of traffic sources are not allowed?
The following examples of traffic sources are not allowed on ArabClicks:
  1. Traffic from pop-up/pop-under marketing.
  2. Sites which promote pornography, gambling, hate or any illegal activity.
  3. Sites using typosquatting (minor changes in a URL) to mislead the public.
  4. Sites which use search terms including a trademarked name without written consent from the brand.
  5. This means you cannot use an Advertiser’s trademarked name in your search engine marketing (SEM or PPC) ads. This practice known as “brand bidding” and puts you in direct competition with the brand itself.
    In addition, you must actually specify the Advertizer name as a “negative keyword” in your ads – so you don’t accidentally get their traffic.
    Link “How to guide for Negative Keywords.”
  6. Publishers who inappropriately use the Advertiser’s brand name.
  7. For example, you cannot use an Advertiser name or logo in your social media Username or Pagename. Again, this puts you in direct competition with the Advertiser and is not allowed. OK: KSA Electronics Discounts Not OK: Noon Electronics Discounts Of course you can and should mention an Advertiser name as much as you want within your actual content and posts.
Am I allowed to use an Advertiser’s name to promote my posts?
  1. You cannot use an Advertiser’s name anywhere in your search engine marketing (SEM), or PPC ads. This is called “brand bidding” and puts you in direct competition with the brand itself.
  2. Further, you must actually specify the Advertizer name as a “negative keyword” in your ads – so you don’t accidentally get any of their traffic.
Learn how here.
Can I make an Advertiser-focussed page or profile on social media?
You cannot use an Advertiser name or logo in your social media Username or Pagename. This puts you in direct competition with the Advertiser and is not allowed.
OK: KSA Electronics Discounts
Not OK: Noon Electronics Discounts
Of course you can mention an advertiser name as much as you like in your posts.
Why was my ArabClicks affiliate application denied?
There are a variety of reasons why your affiliate application may have been denied:
Domain issues – the website URL that you have provided is invalid, exists on a blacklist, or is suspicious for some other reason.
Site issues – your site is showing no (or very little) traffic or the traffic is irrelevant (not from our target countries). Your site is being used to promote through pop-ups/unders and/or PPC marketing.
Duplicate Information – there is already a publisher at ArabClicks with some of the information you used to sign up: same IP, name, email, physical address or phone number.
If you feel a mistake has been made, please contact us to work it out.
Where can I promote my affiliate links?
You can promote your affiliate links, in numerous channels, for example:
  • Website
  • Blog
  • Email list or newsletter
  • Facebook post
  • Twitter post
  • Instagram post/story
  • Snapchat post
  • YouTube video
  • Whatsapp/ Telegram group
Can I stop promoting offers at any time?
There is no commitment. You reserve the right to stop promoting a single or all of our offers at any time.
What is Coupon Redemption, and how does it work?
Coupon Redemption Code are unique discount codes created just for you that are tied to your affiliate ID.
When using Coupon Redemption, the advertiser tracks the sale every time your audience uses your coupon to get a discount.
You’ll earn a commission on every sale made.
Coupon Redemption is cookie-free tracking and does not use tracking links.
Coupon Redemption Codes are also called coupon attribution, offline coupons, or unique coupons.
How do I find advertisers offering Coupon Redemption?
You can request a list of Coupon Redemption offers from your account manager.
You can also find a full listing of Coupon Redemption offers on the ArabClicks website.
  1. Sign in to ArabClicks and select OFFERS > Browse/Search
  2. Filter offers by searching “Coupon”
  3. Click the advertiser NAME for offer details
  4. Approve the Terms & Conditions at the bottom
  5. Now click Request Approval at top of page
  6. Check your email for your Coupon Redemption Codes
Don’t forget: You can also request your Coupon Redemption Code by emailing your account manager.
How do I track earnings for my coupon redemption codes?
A full report of Coupon Redemption earnings by date, offer, and coupon is available on the ArabClicks website.
  1. After signing in, select REPORTS>Conversion Reports
  2. Target Date Range
  3. Expand Report Options
  4. Check SUB ID 5 for performance by coupon
  5. Check Session IP for conversions per coupon
  6. Download your report using the arrow in the upper right corner
  7. Open your report with Excel
  8. Insert > PivotTable
  9. Check PivotTable Fields to view performance by date, offer and coupon
Remember: Coupon Redemption commissions are presented as total monthly figures, unlike link-tracked offers where each purchase is listed separately.
Where can I update my account information?
To update your details, go to My Account -> Account Details.
Click on the pencil icon to edit your information.
Where can I view/update my billing information?
To view and update your billing details, go to My Account > Billing.
Click on the pencil icon to edit your billing information.
To see information on your invoice and payment history, scroll down.
To view individual invoice details, go to the Invoices section and click on entries in the Statements column. To view individual payment receipt details, go to the Payments section and click on entries in the Payment column.
Can I sign up without an active website?
You need an active website URL, blog page, YouTube page, Facebook page, Instagram page, Twitter page, etc. in order to sign up.
How do I search for offers?
You can search for offers in your ArabClicks App, and/or in your ArabClicks Dashboard:
  1. ArabClicks App – Login to your account and choose from our rich selection of products and advertisers.
    Use the filter to select by location, category, and your favorite brands.
    With just one click, you’ll create a revenue-generating link for any product that can be shared or sent anywhere.
  2. ArabClicks Dashboard – Login to your ArabClicks account, and in the control panel in the left column, click on the “Offers” tab. Then navigate to “Browse/Search”.
    In the Search form that appears in the top left you have several filter options which can narrow down the list of advertisers. You are able to filter these results by: Keywords, Country, Payout Range, Channels, Operating System, Incentive, Vertical, Conversion Method, Media Type, Category
    To narrow your search to only those offers with clicks over the last 7 days, click on the Live Offers option underneath Browse/Search.
    For further information, open the Basic Tutorial
How do I choose the offer to promote?
You can choose your favorite products from your ArabClicks Dashboard and/or in your ArabClicks App:
  1. ArabClicks App – Login to your account and choose from our rich selection of products and advertisers. With app the filter you can select by location, category and your favorite brands.
    With just one click, you will be able to create a money-making link for any product that can be shared or sent anywhere.
  2. ArabClicks Dashboard
    • Search and select an advertiser you wish to promote on the ”Offers: Browse/Search” page
    • Click the “Agree to terms” button in the bottom left corner of the page to approve the advertisers’ T&Cs
    • Copy “Your Tracking Link” from the grey window in the top right corner of the page
    • To send traffic to a specific page or product, review the Starter Tutorial
    • This is your unique link. Post in your media channel, website, blog, and watch the profits roll in.
    • Note: Please only use the links generated for you by ArabClicks. Manually customized links will not be tracked.
How do I apply to a restricted advertiser offer?
Some of the Advertiser offers require preliminary approval. Click on the “Request Approval” button on the Advertiser’s page.
The request will be reviewed by your account manager. You will receive an email from your account manager within 48 hours. If your application is still pending after this time, please contact us by email support@arabclicks.com or by telephone +971(0)45240315
How does ArabClicks track clicks, leads and sales?
ArabClicks uses cookies to track advertiser sales and leads.
When a user clicks on your affiliate link, a small text file is written, a “cookie”, to the user’s browser. This cookie holds your Affiliate ID, which can be identified and credits you for the referred sales.
The cookie that records your Affiliate ID will last for as long as the advertiser set in their terms and conditions.
Can I choose which page to send traffic to?
Yes, you can choose your prefered advertiser landing page by using a Smart Link (Deep link) that will bring your visitor directly to the page you’ve chosen to promote, rather than to the Advertiser’s homepage. This will shorten your visitor’s journey and thus, improve conversions.
Learn how to create a Smart Link (Deep link) – click here
How can I create a Smart Link (Deep link)?
  1. Choose the Advertiser you want to promote from Offers: Browse/Search.
  2. Go to the Advertiser’s site and choose a product to promote to your audience.
  3. Copy the product URL from the advertiser’s site.
  4. In the Advertiser page at “Customize Your Tracking Link” section, select “Add Deep Link”.
  5. Paste the URL in the “Add Deep Link” window
  6. Click on the “+”
  7. Now your Deep Link is ready in “Your Tracking Link” window above.
View tutorial
How do I view my performance?
It is possible to view an overview of your statistics or an in depth analysis through the selection of reports within the ArabClicks dashboard.
The reports are located within your account under the “REPORTS” tab in the menu.
The Reports category contains 3 different types of reports:
  1. “Performance Report” – an overall view of your results (clicks, conversions, and payouts). View “Performance report” tutorial
  2. “Conversion Report” – reviews each individual transaction that’s been made. The conversion report provides in-depth info on individual conversions: offer data, user data collected, sub IDs, transaction IDs, time of conversion, and so on. View “Conversion report” tutorial
  3. “Saved Reports” – reviews all your customized reports that you have chosen to save for future reference.
How do I view the commissions I have made?
Go to the “Performance Report” under the “REPORTS” tab in your ArabClicks dashboard.
In the performance report, you can see how your clicks, conversions, and payouts change over time. You can customize your report according to your needs. This allows you to best see and analyze your data in ways meaningful to YOU. For further information about report customization open the Basic Tutorial.
The “Report Summary” provides a quick numerical look of totals of all your offers. The table below it, breaks down the numbers for each offer.
View “Performance report” tutorial
Can I customize the reports?
You can customize your report according to your needs. This allows you to best see and analyze your data in ways meaningful to YOU. For further information about report customization open the Basic Tutorial.
What is ArabClicks LinkConverter ?
LinkConverter scans a website’s content and automatically turns unaffiliated hyperlinks into revenue generating SmartLinks. With no change to the look and feel of your site, you’ll start earning commissions for any sales driven to the advertiser’s page.
How does it work?
  1. Ask your account manager for the LinkConverter script
  2. Cut and paste the snippet of code into your site
  3. The LinkConverter works in the background to detect and transform ordinary links into monetized links
  4. Earn commission for every product sold
For more details, see ArabClicks LinkConverter guide.
What is the ArabClicks App?
Now, using the ArabClicks App, affiliates can, with one click, create personalized links for their channels which earn them money with every purchase made.
How does it work?
  1. Pick a product to promote.
  2. Create a promotional link.
  3. Share it with your followers.
What is ArabClicks Display?
ArabClicks Display helps you earn more from the banner space on your site / page by dynamically displaying only the highest-converting ads from ArabClicks. You maintain full control over who advertises on your site, by choosing one of our curated Ad Groups or creating your own personalized list of approved Advertisers. Our system analyzes and optimizes ad performance so that only the highest converting banners go live.
How does it work?
  1. Choose TOOLS, then Ad Groups from the control panel on the left side of your ArabClicks interface.
  2. Browse through the multiple pages of Ad Groups.
  3. Select your Ad Group with the link under the NAME header.
  4. Cut/Paste the code to your site from the upper left hand corner under “Generate Ad Tags”.
ArabClicks will now automatically display the highest performing banners to your site.
To create your own Ad Group, refer to this guide.
What is ArabClicks SmartLink (Deep Link)
SmartLink makes your life as an affiliate easier by allowing you to generate tracking links to individual pages or products instead of just to the advertiser homepage.
SmartLink turns product and brand links into high-powered hyperlinks that make you money with every sale. No coding required! Send, tweet, post, share revenue generating links via YouTube, Facebook, Twitter, Instagram, Pinterest, Email and more.
By taking the visitor directly to the information they desire, you greatly increase the chances of converting that visit into a sale. It is far easier for your visitors to buy if you send them directly to the product that interests them.
View guide or watch video
How do I get paid?
We offer the most trusted, on-time payouts in the industry with a large variety of payment options. Depending on the size of your payment, we pay our publishers as often as once in two weeks. The payment methods we currently use are: PayPal, Bank Check and Wire Transfer.
When do I get paid?
Payments are processed on the 15th of every month (or first business day thereafter).
Payments are released once advertisers have validated conversions. Affiliate payments are available 30, 60 or 90 days after the date of sale, depending on when the Advertiser releases funds to us and assuming your payment threshold has been met. For example, we will send your payment on February 15 for all the commissions received from Advertisers in January.
Is there a minimum threshold?
Yes, payments are made to affiliates when they cross the $100 threshold.
A monthly balance of less than $100, will be rolled-over to the following month and paid with the next month’s earnings.
What about disqualified sales?
Any disqualified actions, such as cancellations, returns, chargebacks, or negative balances will be deducted from the next month’s payment.

Video Tutorials

  • How to start working with ArabClicks
  • How to create a Smart Deep Link
  • How to view & customize your Performance Report
  • How to view & customize your Conversion Report

Guides

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